RecordTS 是當使用者連結至伺服器、工作站、終端伺服器或 Citrix 伺服器時,用來紀錄遠程桌面工作階段活動的軟體。所有的活動皆會被記錄,當中包括按鍵、滑鼠移動、檔案下載等,沒有任何遺漏。
- 紀錄會自動地儲存到中央儲存區並存入資料庫,以提供快速搜尋及報表產生。中央管理可透過網路控制台。RecordTS 並可擴展至 1000 個伺服器,容納最大的系統組態,價格經濟符合預算。
- 紀錄可被視做一部隨意選擇快轉或倒帶的電影,又或者直接移動至某個紀錄上的特定點。
- 應用程式設計介面(API)允許使用者整合進現存的呼叫中心程式、網路安全監控或其他需要工作階段紀錄的軟體程式。
RecordTS 可成為你安全庫裡的一個強大工具,提供你有用的方式做記錄備份或程式遷移,以便將來所用。
RecordTS is a unique product that empowers organizations to audit and safeguard their Windows or Citrix Servers and Workstations from potential misuse. Many companies today have turned to using Terminal Servers or Citrix Servers as a replacement for the regular user environment in an effort to cut equipment cost, decrease administration, and grant users more freedom. However, this change has brought on new issues such as:
- Do you know what your users doing while logged onto your Terminal Server or Citrix Server?
- Do you know what your third party support staff are doing on your network while offering remote support?
- Can you prove your users or third party vendors did something wrong?
- Are you compliant with industry standards for your business?
With RecordTS, an RDP and ICA session recording solution, you can answer YES to all these questions and monitor what every user or administrator is doing while logged onto your Terminal Servers, Citrix or any Windows Server or Workstation with Remote Desktop enabled.
- Record RDP and Citrix ICA traffic
- Supports RDP, ICA and VMware protocols.
- Assists in confirming your Windows network is secure and compliant
- SOX, PCI, HIPPA, NERC, SAS-70 and more
- Allows you to audit who connects, what they do, and the duration
- Produces compact files for easy storage and playback * Recorded files are digitally signed for security
- Capable of recording specific users at pre-defined times
- Saves data such as server accessed, date/time, IP, and more
- Centrally managed via a web console
- Programming interface available for custom integration
- Automated storage maintenance of recordings
特色
* Record RDP & Citrix ICA Traffic
* Supports Terminal Server, Citrix, VMware
* Assists in Network Compliancy & Security
* Allows Auditing of Users & Activities
* Video Files are Digitally Signed for Security
* Files are Compact for Easy Storage & Playback
* Files can be Stored Locally or Externally
* Helps Prevent Corporate Data Loss & Tampering
* Scalable to 1000's of servers
* Most cost effective recording solution on the market!
Ideal Uses for RecordTS
* Remote session recording
* Call center desktop recording
* Security auditing for Financial institutions (Sarbanes Oxley)
* Health industry standards compliancy verification (HIPAA)
* General user activity monitoring & auditing
* After hours remote connection recording
* Monitoring consultants & remote server administration
* Management reports on specific program access
* Legal compliancy, investigations, forensic analysis
* Help desk assistance - record what customers are actually doing on their systems
* Server Farms & ASP's - monitor server management
Small Office | Enterprise | |||
Microsoft RDS/Terminal Services |
Microsoft RDS/Terminal Services |
Citrix XenDesktop |
VMware Horizon |
|
Product: | RecordTS v7 Single Server Edition |
RecordTS v7 Enterprise Edition |
RecordTS v7 Enterprise Edition |
RecordTS v7 Enterprise Edition |
Base Licenses: | 50 user CAL's | 1 server recorder 50 user CAL's no workstation recorders |
1 server recorder 50 user CAL's no workstation recorders |
1 server recorder 50 user CAL's no workstation recorders |
Expansion Limits: | 1 server 100 users |
unlimited servers unlimited workstations unlimited users |
unlimited servers unlimited workstations unlimited users |
unlimited servers unlimited workstations unlimited users |
Supported Databases: | Internal Server Only | RTS Storage Server MS SQL Server 2012 up to newest version PostgreSQL v9+ |
RTS Storage Server MS SQL Server 2012 up to newest version PostgreSQL v9+ |
RTS Storage Server MS SQL Server 2012 up to newest version PostgreSQL v9+ |
Supported OS: | Win2012R2 Win2016 Win2019 Win2022 |
Win2012R2 Win2016 Win2019 Win2022 |
Win2016 Win2019 Win2022 |
Win2016 Win2019 Win2022 |
Host Software: | RDS/Terminal Services | RDS/Terminal Services | XenApp 6.5 XenDesktop 7 Apps & Desktops 7 & up |
Horizon 7.8 and up |
Advanced Security: | No | Yes | Yes | Yes |
Reporting: | No | Yes | Yes | Yes |
Auto Purge: | Yes | Yes | Yes | Yes |
Data Buffering: | No | Yes | Yes | Yes |
Export Sessions: | No | Yes | Yes | Yes |
Central Storage: | No | Yes | Yes | Yes |
RecordTS is a remote desktop session recording tool useful for recording everything users and administrators are doing when remotely connected to a Terminal Server or any Windows server or workstation using Microsoft Remote Desktop Client. RecordTS will record RDP and ICA traffic. RecordTS installs as a Windows service on the Terminal Server, Windows server or workstation and records all user activity when users are connected to the computer remotely. Additional components can be added to help manage the recording files and provide search and reporting.
下面是各種配置和其優點的比較:
Features | Basic Recorder | Single Server Edition | Enterprise Manager |
Terminal Servers支援數量 | 1 | 1 | Many |
支援Windows Servers | |||
支援Windows Workstations | |||
包含API | |||
Reporting | |||
Searching | |||
移動Recordings到Storage | |||
包含Web Console |
The Basic Layout
The basic component of RecordTS is the Recorder. Its function is to intercept and record remote connections (user sessions) to the computer or server it is installed on.
Install Recorders on every server and workstation you wish to record remote desktop sessions.
Larger Installations
The Enterprise Manager offers automated management and storage of the recording files. Also, advanced search and reporting features are included as well as a web console to manage the Recorders and view recordings remotely.
A functioning database or storage server, configured to accept remote connections.
Choose from one of the following options:
MS SQL Server
(v2012 or higher) Full Version (not Express) configured for Windows Authentication (preferred) and allowing remote connectivity
- OR -
PostgreSQL
(v9.022 or later), configured for Windows Authentication (preferred) and allowing remote connectivity
- OR -
RecordTS Storage Server
Installed anywhere that all components can access remotely
At least 1 or 2 server grade machines:
1. Dashboard and license services installed with Windows 2016 or Windows 2019 or higher.
2. Windows server running Terminal Server (RDS)
3. PostGreSQL ODBC 32-bit drivers for Windows, v9.3.4 (to be installed on any box that accesses the PostgreSQL database server). The ODBC drivers are included in the download package.
NOTE: it is not necessary to configure a data source; only install the drivers.
4. At least one Windows machine to log in remotely from (act as a client).
5. A domain admin account (or equiv) that has access to all machines in the test, especially the SQL database server and SQL server itself.
6. All machines must be part of the same domain under Active Directory IF you use Windows Authentication
7. All machines must have their firewalls either turned off or properly configured with firewall rules to permit access for the RecordTS components to communicate with each other.
8. Certain programs such as antivirus and backup software can interfere with the proper installation and operation of RecordTS software, especially the recorders. It is strongly recommended to completely disable these programs on the recorded machines prior to installation. The antivirus and backup programs should be configured to ignore the RecordTS working folders and the RecordTS program processes if they are to be enabled after installation.
9. Verify where your terminal server port is located (default is 3389) and note if it has been moved. Also, note if you are using a gateway product or other similar product that has inserted itself into the RDP path.
NOTE: (for testing only) you can install all of the components onto one machine and have a single server install for your test environment. This is not a recommended configuration for production, especially if you intend on recording more than one machine. In this case it makes more sense to install the license service, Dashboard console and database/storage server on a separate machine during initial testing phases to verify operation and connectivity.
WARNING: RecordTS Single Server Edition should not be used for testing if you intend to record more than one machine. The Single Server Edition will not expand or upgrade to any of the other RecordTS products and is an all-in-one product intended to record one machine only.
Upgrading: There is no upgrade path from older versions of RecordTS (v6 or earlier).
All previous versions less than v6 of RecordTS must be removed before installing v7!